News > ​Transition of Home Based Support Service at Tui Ora

​Transition of Home Based Support Service at Tui Ora

Last Updated: October 2016

The Home Based Support service provided by Tui Ora is to be transitioned to other health providers in the region, from 14 November 2016.

Tui Ora undertook a thorough review of its HBS service and its ability to continue to provide a sustainable service and, after careful consideration, reached the decision that it was unsustainable.

Home based support services are predominantly delivered by large or national providers. The Tui Ora service was relatively small and, for that reason, was unable to reach viability.

A number of other providers of similar size have been affected by their inability to provide scale and long-term sustainability.

HBS workers affected by the decision to transition the service were told via letter, emails and at a meeting on Monday 10 October. Tui Ora employs 70 workers in Taranaki who work over a range of hours.

Meetings in New Plymouth and Hawera will be held on Tuesday 18 October and Wednesday 19 October to discuss employment opportunities with an existing provider, Healthcare NZ.

One of the country's largest providers, it has indicated that it will offer all HBS workers an opportunity to join its organisation, on their current terms and conditions.

Tui Ora has emphasised the current service will continue and the Needs Assessment and Service Co-ordination (NASC) service at Taranaki District Health Board will work with clients to ensure the transition is a smooth one.

Clients have been notified by post. They will have an established relationship with their worker/carer and in some cases, the carer is a family member, said Tui Ora chief executive Hayden Wano.

“The decision to exit the service has not been made lightly. We are committed to working with other providers and referrers over the coming month to ensure there is minimal disruption to the service for both clients and workers.”

During the transition, clients will continue to receive the same HBS service from Tui Ora.

Tui Ora has run the service for the last three years, taking over its operation from an affiliated provider Te Hauora Pou Heretaunga. With the close of that provider in 2013, the service transitioned to Tui Ora.

For more details please contact:

Hayden Wano, Tui Ora chief executive, 06 759 4064 hayden.wano@tuiora.co.nz

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