News > Role focused on better patient service at GP clinic and wider

Role focused on better patient service at GP clinic and wider

Role focused on better patient service at GP clinic and wider

Last Updated: September 2016

Dr Gal Carmi was named the new clinical director at Tui Ora Family Health, in the newly-created role in August.

Having worked as a GP at Tui Ora Family Health for almost one year, Gal is enthused about the dual nature of his new role – which will see him working both in the GP practice and as part of the executive leadership team at Tui Ora.

The CD role aims to enhance services at TOFH and to ensure a high quality of treatment for clients. An essential element of succeeding will be team work within the surgery, says Gal. 

“Achieving good integration will result in better support for the patients and better treatment outcomes, across all levels of acquaintance. It is a process I truly believe in, am familiar with from my previous experiences, and hope to implement soon.”

Gal moved with his family from Israel, having spent the previous six years as a family physician and the last one and a half years as a clinic manager in the Northern part of the country. They have settled in Oakura, a community he describes as warm and welcoming. "We already feel at home.” In his free time Gal enjoys spending time with his family, exploring Taranaki, surfing and cycling.

Getting used to the Kiwi health system was his first priority when assuming the GP role with TOFH last October. “New beginnings are always challenging at first," reflects Gal, on his first few months at TOFH. "Getting to know a new medical system and new methods of operation, in addition to new staff and team members and a different language, were sometimes overwhelming."

"Tui Ora were very supportive throughout the process, which enabled me to settle into my new role quickly and efficiently."

"I find the cultural aspect of the relationship between the patients and their GP highly important. Both the clinical experience over the past year and the ongoing cultural studies and events, which are part of the kaupapa of Tui Ora, helped me gain a better understanding of the culture, the role it plays in my clients' lives, and a better appreciation of the concept of whānau."

*At TOFH Gal provides intramuscular stimulation or dry needling which uses thin needles to relieve pain in trigger points in areas such as the neck, back, legs, stomach and others. His other areas of interest include dermatology, paediatrics, and pain management. 

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