Services > Consumer Advocacy and Peer Support (CAPS)

Consumer Advocacy and Peer Support (CAPS)

QuickInfo

  • Peer support, advocacy and goal setting for 18 years and over  
  • Staff have lived experience of mental health
  • Whānau Ora focus in service
  • Free and Taranaki wide 

We provide a peer support service for those with mental health and addictions issues, aged 18 years and over. Our staff members all have a lived experience of mental health and they support, encourage and act as advocates from a position of understanding without judgement. The Whānau Ora approach is a key part of our Taranaki wide service.

How it works? Our service aims to empower people to actively identify goals and aspirations in their recovery. Our kaimahi (CAPS) will assist tangata whai ora and whānau to realise their potential in the true spirit of recovery.

How can we support you?

  • Ensure people are informed of their rights, acting as a bridge between them and providers to clarify any uncertainties regarding service.
  • Help to resolve any concerns or problems in accessing or using a service.
  • Help those faced with legal processes pertaining to mental health legislation.
  • Help people to identify, set and achieve their goals.
  • Provide tools and skills to overcome day-to-day problems.
  • Help people reintegrate into the community by facilitating access to a range of social and community services. 

The service is available in North, Central and South Taranaki.

We help link people into existing groups and activities in the community as well as other services within Tui Ora such as the Day Activity Programme and Physical Health and Outcomes Programme.

For further details contact us on 06 759 4064 (New Plymouth) or 06 278 6603 (Hawera). To view our brochure click here or on the image below.

Consumer Advocacy and Peer Support (CAPS) rack card

Who provides this service?

Tui Ora
Ph 06 759 4064
Email: reception@tuiora.co.nz

Email: reception@tuiora.co.nz

Where is this service located?

How much does this service cost?

Free

Who is this service for?

People with mental health and/or addiction problems can be referred to our service for assessment and then referred to the consumer advocacy service for support. Access to consumer advocacy and peer support groups are usually in conjunction with the provision of another Tui Ora Mental Health and Addictions service.

More Information

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Accepted Referrers

  • General Practitioners
  • You or your Family/Whānau
  • Other Tui Ora Services
  • Hospital based services

Accepted Referral Methods

  • Email
  • Fax
  • In Person
  • Phone (If Self Referral)

Referrer Feedback

Acknowledgement letter is sent to referrer and referee on receipt of referral.

Discharge letters are sent to the referrer when treatment/support is completed.

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QuickInfo

  • Peer support, advocacy and goal setting for 18 years and over  
  • Staff have lived experience of mental health
  • Whānau Ora focus in service
  • Free and Taranaki wide