Covid-19 Level 2 Update

Latest update 26 August 2020




Asymptomatic Covid-19 testing at Tui Ora

Testing at the Tui Ora Maru Wehi Complex, 36 Maratahu St, New Plymouth is for people with Covid-19 symptoms and is available to those registered with Tui Ora Family Health.


Patients must call ahead first.

Phone 06 759 7310 or 0800 TUI ORA (0800 884 672)

Fax: 06 759 7309

Email: [email protected]


We encourage all other public and whānau with symptoms to call their GP or Healthline 0800 358 5453.

Covid-19 Community Based Testing Centres (CBAC)

There are Community Based Testing Centres (CBAC) in Taranaki.

For more see link)


·       Taranaki Base Hospital, David St, New Plymouth

·       MediCross Urgent Care & GP Clinic, Egmont St, New Plymouth

·       Waitara Health Centre, 26 Grey St, Waitara

·       Hāwera Hospital, Hunter St, Hāwera

·       Opunake Health Centre/Coastal Care, 26 Napier St, Opunake


For more see link)


Covid-19 community testing or Pop-Up clinics

Tui Ora is running community testing clinics as required, alongside other health providers and the TDHB.  

Details will be on our Facebook Page link)


Health & Wellbeing Services

Tui Ora services and programmes are operating under Level 2 during normal business hours Monday-Friday 8.30am-5pm. 


Whānau can expect to see staff taking health and safety measures including:

·       Calling ahead

·       Wearing a face covering or mask

·       Hand washing/sanitising

·       Physical distancing, including changing layout of clinics and waiting rooms

·       Contact tracing

Contact details

General enquiries and support:

Phone 06 759 4064 or 0800 TUI ORA (0800 884 672)

Email [email protected]


Phone 06 759 4064
Email [email protected] link) link) link)



Community Nursing


·       Tamariki Ora Well Child Services

·       Community Nursing Service including support with long-term conditions, asthma, and cancer – face-to-face with some phone calls.

·       Flu vaccinations

·       Outreach Immunisation Service 

Oranga Hinengaro -

Mental Health and Addiction Services

·       Addiction services, co-existing problems, early intervention

·       Community mental health

·       Community housing and support service

·       Pāhake Whaiora Primary care

·       Needs Assessment and Service co-ordination

·       Perinatal Mental Health

·       Non-clinical support including vocational support, activity programmes, consumer advocacy

·       Taranaki Primary Connections

·       Taiohi Ora Youth Wellness

Oranga Hapori - Public Health programmes

·       Taranaki Stop Smoking Service -

·       Oranga Mokopuna

·       Pāhake programme

·       Taranaki Suicide Prevention

·       Tiki Toa

·       Tiaki Ūkaipō Breastfeeding Service

Taranaki Youth Service

·       Supports young people aged between 16-18 to access education, training, or work-based learning. They are not in Education Employment or Training (NEET) or are receiving a Work and Income Youth Payment (YP) or Young Parent Payment (YPP).

Tui Ora Family Health and Pharmacy

·       Multi-GP practice and pharmacy on site.

Additional websites link)



Tui Ora - Covid-19 Community Response

Collaboration and urgency was key to the proactive Covid-19 response by Tui Ora, key agencies, iwi and the broader Taranaki community.
Between April - May 2020 a number of Whānau Ora and health initiatives were implemented with urgency, all working toward the outcome of ensuring whānau Māori and the broader community had access to important hygiene goods, Covid-19 testing, flu vaccinations as well as support with other health and wellbeing services.
Watch our video to see Tui Ora staff and other agencies in action.

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