Covid-19 traffic light system: Taranaki is Orange

Last modified: April 14th, 2022

Tui Ora Services

























  Youth Service

Our kaimahi have begun to return to work onsite under the Orange traffic light setting.

Some staff continue to work remotely and provide support over the phone, via mobile apps or online.

Tui Ora Family Health remains OPEN and the team are available for appointments as usual on 0800 TUI ORA or 06 759 4064.

Please ensure you wear a face mask or covering when visiting our sites and sign in using the QR code or manually.

Tui Ora Pharmacy will remain open for the provision of medications during normal hours. These are 8:30am-5:00pm weekdays.

Social distancing of 2 metres and face coverings are required in the pharmacy. 

The following services will continue to operate in-house, following COVID-19 guidelines:

  • Addiction services
  • Co-existing problems, Early intervention
  • Community mental health
  • Community housing and support
  • Whaioranga Tōmua Primary Care
  • Needs Assessment & Service Coordination
  • Perinatal Mental Health
  • Activity-Based Recovery Programme (community-based)
  • Consumer Advocacy
  • Taranaki Primary Connections
  • Taiohi Ora Youth Wellness

These services will operate remotely wherever possible and provide support over the phone, via mobile apps or online:

  • Taranaki Stop Smoking Service
  • Oranga Mokopuna
  • Pāhake Programme
  • Taranaki Suicide Prevention
  • Tiki Toa
  • Tiaki Ūkaipō Breastfeeding Service (face-to-face is possible following COVID-19 guidelines if needed)
  • Youth Service 

Youth Service remains open for phone and online consultations during normal office hours. 

There will also be kaimahi in the office in Hawera and New Plymouth for taiohi who want to meet face-to-face, including:

  • Support for young people aged 16-18 not in education, employment or training to access education, training, or work-based learning.
  • Those receiving Work and Income Youth Payment (YP) or Young Parent Payment (YPP)

Covid-19 testing for Tui Ora Family Health patients ONLY


Please note our sites are NOT currently Rapid Antigen Test (RAT) collection sites

At this stage Tui Ora can only provide Covid-19 testing for people registered with Tui Ora Family Health, as well as staff. 

Tui Ora patients can call 06 759 4064 or 0800 TUI ORA (0800 884 672) if they have any symptoms and would like a test.

We encourage all other public and whānau with symptoms to call their GP or Healthline 0800 358 5453.

There are four TDHB community based testing centres (CBAC) in New Plymouth, Waitara, Hāwera and Opunake. 

Information on how and where to access testing can be found on the DHB website(external link)

Covid-19 vaccinations for Taranaki community  

The following clinics will be open for vaccinations & booster shots for whānau aged 5+




Every Tuesday to Friday

Tui Ora, 36 Māratahu St, New Plymouth 

9am - 5pm 

Te Whare o Ngāti Rāhiri Nui Tonu, 38 Queen St, Waitara


We will also run pop-up clinics at various sites around the region.

Please visit our Facebook page(external link) for more details on these clinics or give us a call on 06 759 9553.

Contact details

General enquiries and support:

Phone 06 759 4064 or 0800 TUI ORA (0800 884 672)

Email [email protected]


Phone 06 759 4064
Email [email protected] link) link) link)


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