Covid-19 Level 1 Update

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Service or initiative

What is happening

Covid-19 testing continues

Taranaki DHB continues to test for Covid-19 in the region.

If you are feeling unwell and experiencing symptoms relating to COVID-19 you can get advice and arrange testing through the following options:

Call your family GP or medical centre. If you’ve been referred to the testing clinics from your doctor/GP please go home and wait for clinic staff to contact you with a test appointment time. We ask you not to show up without an appointment, as this will help us manage the waiting times better.

Or you can call your local COVID-19 testing clinic in New Plymouth, Waitara, Ōpunakē or Hāwera (details below).

For Māori health support and information on testing please contact:

Call Tui Ora free on 0800 TUI ORA (0800 884 672) during office hours Monday to Friday 8.30am-5pm or email

Call Ngaruahine Iwi Health Services on 06 274 8047 / 0508 367 642

Call Ngāti Ruanui Healthcare free on 0800 782 684

Symptoms of COVID-19 are similar to a range of other illnesses such as cold and flu. Shortness of breath is a sign of possible pneumonia and requires immediate medical attention.

Symptoms of COVID-19 include:

  • a cough
  • a high temperature (at least 38°C)
  • shortness of breath
  • sore throat
  • sneezing and runny nose
  • temporary loss of smell.

Having any of these symptoms does not necessarily mean you have COVID-19, but please self-isolate and get tested straight away even if you have a sniffle or a slight sore throat. It is best to be on the safe side. Stay at home until you have been well for at least 48 hours and your test is negative.

Covid-19 Community Based Testing Centres (CBAC)

There are Community Based Testing Centres (CBAC) in Taranaki.

For more see link)

·       Taranaki Base Hospital, David St, New Plymouth

·       MediCross Urgent Care & GP Clinic, Egmont St, New Plymouth

·       Waitara Health Centre, 26 Grey St, Waitara

·       Hāwera Hospital, Hunter St, Hāwera

·       Opunake Health Centre/Coastal Care, 26 Napier St, Opunake

For more see link)

Covid-19 testing for Tui Ora Family Health patients ONLY

Testing at the Tui Ora Maru Wehi Complex, 36 Maratahu St, New Plymouth is for people with Covid-19 symptoms and is available ONLY to those registered with Tui Ora Family Health, after discussion with a doctor or nurse from the clinic.

Patients must call ahead first.

Phone 06 759 7310 or 0800 TUI ORA (0800 884 672)

Fax: 06 759 7309


Health & Wellbeing Services

Tui Ora services and programmes are operating under Level 1 during normal business hours Monday-Friday 8.30am-5pm. 

Whānau can expect to see staff taking health and safety measures including:

·            Hand washing/sanitising

·            Contact tracing

Contact details

General enquiries and support:

Phone 06 759 4064 or 0800 TUI ORA (0800 884 672)



Phone 06 759 4064
Email link) link) link)


Tui Ora - Covid-19 Community Response

Collaboration and urgency was key to the proactive Covid-19 response by Tui Ora, key agencies, iwi and the broader Taranaki community.
Between April - May 2020 a number of Whānau Ora and health initiatives were implemented with urgency, all working toward the outcome of ensuring whānau Māori and the broader community had access to important hygiene goods, Covid-19 testing, flu vaccinations as well as support with other health and wellbeing services.
Watch our video to see Tui Ora staff and other agencies in action.

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