Covid-19 Level 1 Update

Last modified:  

Service or initiative

What is happening

Covid-19 testing continues

Taranaki DHB continues to test for Covid-19 in the region.

If you’ve been out of the region; in contact with someone whose been out of the region; you’re a visitor to our region whose feeling unwell; or you’ve been in close contact with visitors to the region through your work.

We advise people to call or text the testing clinics first. If you’ve been referred to the testing clinics from your doctor/GP please go home and wait for clinic staff to contact you with a test appointment time. We ask you not to show up without an appointment, as this will help us manage the waiting times better. To find out how you can get tested click here(external link).

Symptoms of COVID-19 are similar to a range of other illnesses such as cold and flu. Shortness of breath is a sign of possible pneumonia and requires immediate medical attention.

Symptoms of COVID-19 include:

  • a cough
  • a high temperature (at least 38°C)
  • shortness of breath
  • sore throat
  • sneezing and runny nose
  • temporary loss of smell.

Having any of these symptoms does not necessarily mean you have COVID-19, but please self-isolate and get tested straight away even if you have a sniffle or a slight sore throat. It is best to be on the safe side. Stay at home until you have been well for at least 48 hours and your test is negative.

Covid-19 Community Based Testing Centres (CBAC)

There are Community Based Testing Centres (CBAC) in Taranaki.

For more see link)

·       Taranaki Base Hospital, David St, New Plymouth

·       MediCross Urgent Care & GP Clinic, Egmont St, New Plymouth

·       Waitara Health Centre, 26 Grey St, Waitara

·       Hāwera Hospital, Hunter St, Hāwera

·       Opunake Health Centre/Coastal Care, 26 Napier St, Opunake

For more see link)

Covid-19 testing at Tui Ora

Testing at the Tui Ora Maru Wehi Complex, 36 Maratahu St, New Plymouth is for people with Covid-19 symptoms and is available to those registered with Tui Ora Family Health.

Patients must call ahead first.

Phone 06 759 7310 or 0800 TUI ORA (0800 884 672)

Fax: 06 759 7309


Free flu vaccinations

Our Tui Ora nurses are available every weekday 12.30 – 1pm to administer flu vaccinations at Tui Ora Family Health at Maratahu Street.

We can also cater for large groups or come to you if necessary.

The priority groups we would like to vaccinate are:

• Kuia and koroua 65 years and over

• Whānau members with underlying medical conditions such as respiratory issues, heart conditions, high blood pressure, diabetes and other long-term conditions

• Whānau members undergoing treatment for cancer and blood conditions, as treatments impact their immune systems, making them more vulnerable

• Hapū māmā, or

• Frontline health and disability workforce.

Please call us on 0800 TUI ORA (0800 884672) to register.

Health & Wellbeing Services

Tui Ora services and programmes are operating under Level 1 during normal business hours Monday-Friday 8.30am-5pm. 

Whānau can expect to see staff taking health and safety measures including:

·            Hand washing/sanitising

·            Contact tracing

Contact details

General enquiries and support:

Phone 06 759 4064 or 0800 TUI ORA (0800 884 672)



Phone 06 759 4064
Email link) link) link)


Tui Ora - Covid-19 Community Response

Collaboration and urgency was key to the proactive Covid-19 response by Tui Ora, key agencies, iwi and the broader Taranaki community.
Between April - May 2020 a number of Whānau Ora and health initiatives were implemented with urgency, all working toward the outcome of ensuring whānau Māori and the broader community had access to important hygiene goods, Covid-19 testing, flu vaccinations as well as support with other health and wellbeing services.
Watch our video to see Tui Ora staff and other agencies in action.

Last modified: