About this Service

What is Problem Gambling?

While many people gamble safely, a significant number of individuals, whānau and communities are negatively impacted by their own or someone else's gambling. Individuals hide it from their families. Communities don’t often talk about it, and loved ones often find it hard to deal with.

But there are some things we can do to change this situation. Our health promoter's mahi increases awareness about gambling harm and supports communities to prevent and respond to harmful gambling.

Five facts about gambling

  • Every day New Zealanders lose $5.5 million on gambling. That is around $2 billion each year. Half of this, around $1 billion, is lost on pokie machines.
  • It is estimated that between five and 10 people are negatively affected by the behaviour of a serious problem gambler.
  • One in five New Zealanders feel that someone close to them has had a day or occasion in the past 12 months in which they've spent too much time or money on gambling.
  • Māori and Pacific adults are three and a half times more likely than other adults in the total population to be problem gamblers.
  • Two out of five regular pokie players are likely to have a gambling problem.

What is Tui Ora's role?

Tui Ora provides health promotion and problem gambling education workshops throughout the region to promote the reduction of gambling-related harm.  If your group or business/organisation is interested in an education session contact 06 759 4064.

Exclusion Orders

Exclusion orders for problem gamblers are a practical means for managing problem gambling behaviour.

Under a self-exclusion order individuals who believe they may be experiencing gambling-related difficulties can exclude themselves from the gambling area of a venue or several venues. To arrange an order, contact Tui Ora 06 759 4064 to make an appointment.  For further information visit the Department of Internal Affairs website here. 

Problem Gambling Foundation

If you are concerned about your own gambling or someone else’s gambling, PGF can help.

Choice not Chance

If you need help to get back on track, text or call the numbers below, or check out the other options.


What does this service cost?


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